Senior Platform
Engineer

Location: Alderley Park, Cheshire (Hybrid)

Salary: Competitive

Overview

ebb3 is seeking an experienced Senior Platform Engineer to design, implement, and manage enterprise VDI solutions. This role requires deep technical expertise in either Citrix DaaS or Omnissa Horizon platforms (both ideal), combined with strong foundational infrastructure knowledge. You'll work with high-profile clients, delivering virtual desktop solutions optimised for demanding workloads. 

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Key Responsibilities​​​

Platform Design & Architecture:

• Design scalable and resilient VDI architectures based on Citrix DaaS or Omnissa Horizon 

• Collaborate with stakeholders to define performance, security, and business requirements 

• Plan hybrid cloud and on-premises deployment models 

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Implementation & Configuration:

• Lead installation and configuration of VDI platforms including hypervisors, connection brokers, and virtual desktop pools 

• Configure application delivery controllers and supporting infrastructure components 

• Integrate advanced features including GPU acceleration where required 

Operations & Optimisation

• Implement performance tuning techniques to optimise efficiency and user experience 

• Develop and deploy monitoring solutions for proactive issue resolution 

• Ensure high availability, reliability, and security compliance 

• Utilise automation and scripting to streamline deployment and maintenance 

Documentation & Collaboration:

• Create comprehensive technical documentation and best practice guides 

• Engage with vendors and technical support teams to resolve complex issues 

• Mentor junior team members and share knowledge across the organisation ​

Essential Requirements

Core VDI Platform Expertise 

You must have a deep expertise in at least one of the following (both would be ideal):

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Citrix DaaS

• Design and deployment of Citrix DaaS (2507 LTSR or Current Release) 

• Citrix Virtual Apps and Citrix Virtual Desktops architecture 

• Citrix Cloud and on-premises deployment models 

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Omnissa Horizon

• Design and deployment of Omnissa Horizon 8 (2312 ESB or 2506+ Current Release) 

• Horizon View, Instant Clone technology, and Connection Servers 

• Omnissa Horizon Cloud and on-premises deployment models 

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Foundational Infrastructure Skills

Windows Infrastructure

• Windows Server administration and architecture 

• Active Directory design, implementation, and management 

• Group Policy creation, management, and troubleshooting 

• DNS and DHCP configuration and management 

• Entra ID (formerly Azure AD) - highly desirable 

Virtualisation & Hypervisors:

• VMware vSphere & vCenter Server

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VDI Infrastructure

• NVIDIA vGPU software

• Networking concepts, protocols, and security principles for VDI 

• Thin client solutions (Dell Wyse, IGEL OS) 

• 2+ years delivering technical VDI solutions to customers 

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Highly Desirable Skills & Certifications ​​​

Skills

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VDI Supporting Technologies:

GPU Acceleration:

• NVIDIA vGPU - Deployment and integration with Citrix DaaS and Omnissa Horizon platforms

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Profile & Application Management

• FSLogix - Profile containers and Office 365 optimisation 

• Omnissa App Volumes - Application layering and delivery 

• Omnissa Dynamic Environment Manager (DEM) - User environment management

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Unified Endpoint Management

• Omnissa Workspace ONE - Modern device management platform

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Virtualisation & Hypervisors

• XenServer (formerly Citrix Hypervisor) 

• Nutanix AHV 

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Gateway & Security 

• Omnissa Unified Access Gateway (UAG) - Secure remote access for Horizon environments 

• NetScaler Gateway - Secure remote access for Citrix environments 

• NetScaler ADC (formerly Citrix ADC) - Application delivery controller and load balancing 

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​Load Balancing

• ​Progress Kemp LoadMaster - Alternative load balancing solutions 

Certifications

Citrix Certifications

• Citrix Certified Expert - Virtualization (CCE-V) 

• Citrix Certified Professional - Virtualization (CCP-V) 

• Citrix Certified Associate - Virtualization (CCA-V) 

• Citrix Certified Associate - Networking (CCA-N) 

• NetScaler (formerly Citrix ADC) certifications 

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Omnissa/VMware Certifications​

• Omnissa Certified Administrator - Horizon (OCA-H) 

• VMware Certified Professional - Desktop Management 2024 (VCP-DTM 2024) 

• VMware Certified Advanced Professional - Desktop Management Design 2024 (VCAP-DTM Design 2024) 

• VMware Certified Professional - Digital Workspace 2024 (VCP-DW 2024) 

• VMware Certified Advanced Professional - End-User Computing 2024 (VCAP-EUC Design 2024) 

• VMware Certified Professional - Data Center Virtualization (VCP-DCV) 

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Nice to Have (Complementary Skills)​​​

Linux Virtual Desktop Solutions:

• Linux-based VDI with Citrix DaaS and/or Omnissa Horizon 

• Linux distributions for VDI (Ubuntu, RHEL, CentOS) 

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Cloud & Hybrid Solutions

• Azure Virtual Desktop (AVD) - Design, deployment, and management 

• AWS WorkSpaces - Implementation and administration 

• Microsoft Azure - Cloud platform knowledge 

• AWS - Cloud platform knowledge 

• Hybrid cloud VDI architectures 

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Infrastructure & Operations

• Veeam Backup & Replication - Virtual environment backup and DR 

• Modern thin client management (IGEL OS, Dell ThinOS) 

• Storage solutions and protocols (SAN, NAS, iSCSI, NFS) 

• Performance monitoring and optimisation tools 

• Scripting and automation (PowerShell, Python) 

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Personal Attributes​​​

Technical Skills:

• Excellent problem-solving and troubleshooting abilities for complex VDI issues 

• Strong analytical thinking and attention to detail 

• Ability to learn and adapt to new technologies quickly 

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Communication & Collaboration 

• Strong communication skills (verbal, written, and listening) 

• Ability to explain technical concepts to non-technical stakeholders 

• Excellent customer-first focused approach 

• Collaborative team player with cross-functional teams

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Work-Style

• Self-motivated and results-oriented 

• Ability to work independently and prioritise effectively 

• Thrives under pressure in fast-paced environments 

• Strong organisational skills and time management 

• Proven project management experience 

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Benefits

• Competitive salary

• Hybrid working

• Comprehensive health and wellness benefits, including private health insurance

• Opportunities for professional development and career growth

• Collaborative and innovative work environment.