Account Manager
Account Manager
Location: Hybrid or remote, ideally based in the North West or South West to allow easy access to customer sites.
Salary: Competitive
Overview
This role is for an experienced commercial Account Manager to nurture and grow key customer accounts. The successful candidate will be responsible for developing strong client relationships, identifying opportunities to upsell and cross-sell our range of specialist services.
They will be responsible for achieving sales targets, specified objectives and KPIs for our services and solutions in focused verticals as agreed in the Sales Development Plans.
Key Responsibilities
Strategic Planning
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Develop and implement effective sales strategies whilst delivering on agreed targets.
Pipeline Management
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Effective personal pipeline management with KPI metrics applied.
Client Engagement
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Be a credible advisor to clients.
Reporting
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Daily use of our CRM tools: forecasting, use of notes, call logs plus attachment of Partner Business Plans for all top accounts, and planning for large opportunities.
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Provide senior management with reports on sales performance, customer needs and market trends.
Communication
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Communicate in written and verbal form professionally, both internally and externally.
Governance
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Operate in line with the organisation’s ISO Security Policy and Procedures, and assist in audit activities where required
Key Skills
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Authentic, trusted advisor with the customer at the heart of everything they do and is a team player, able to lead virtual teams and complex customer engagements.
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Strategic Thinking - A strategic mindset to develop successful long-term sales plans and adapt to market changes.
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Analytical Skills - The ability to analyse sales data, track trends, and use insights to inform strategy.
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Communication - Strong communication skills are essential for interacting with team members, customers, and other stakeholders.
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Product Knowledge - In-depth understanding of the company's products or services to effectively promote and sell them.
Benefits
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Competitive salary and incentive structure
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Comprehensive health and wellness benefits, including private health insurance
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Opportunities for professional development and career growth
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Collaborative and innovative work environment
We look forward to hearing from you!
Apply Now
To apply, please submit your CV below. We look forward to hearing from you!
Working at ebb3
We may be a technology company but we are passionate about people. We are driven to make the right impact on people so that they can develop, realise their potential and maximise their performance.
Here at ebb3 you will be joining a culture of creativity and innovation that unites and inspires us every day.
